DOST - MMBL Sprint Gold Loan

The Enhanced DOST App, developed in collaboration with Mobilink Microfinance Bank Limited (MMBL), Pakistan’s largest digital bank, aims to provide users with a secure and convenient online banking experience accessible nationwide. While it offers a comprehensive suite of services, the app demonstrates a clear commitment to expanding digital financial inclusion, aligning with MMBL’s strategic objectives.

The app enables account holders to perform numerous transactions seamlessly, including transferring up to PKR 1,500,000 daily from any location and at any time. Users can monitor their savings with competitive market rates, apply for loans remotely, settle bills effortlessly, and recharge mobile phones in seconds. Notably, a female-centric interface is available to enhance the banking experience for women customers. Gold loan clients also benefit from streamlined renewal processes via the app. These features collectively contribute to more efficient and time-saving banking interactions.

Designed for 24/7 access, the DOST app provides real-time account information and includes several new features aimed at improving usability and security:

• Updated user interface with a new logo
• Automatic account title retrieval
• Guest mode for non-account holders
• Ability to generate account maintenance certificates
• Statement downloads with customizable date ranges
• Download of withholding tax certificates and bank statements spanning up to two years
• Biometric authentication options, including Face ID
• Availability of a women-centric theme
• Gold loan repayment and renewal without branch visits
• Options to open new accounts or login/signup with existing ones
• Comprehensive account management features including profile updates and transaction histories
• Locator services for branches and ATMs
• Multiple contact options: email, WhatsApp, and phone
• Funds transfer capabilities within MMBL and to other banks
• Loan application processes for various products like Fori Cash and Fori Cash Plus
• Investment options in Term Deposits (TDR) with an updated profit interface
• Multi-language support in English and Urdu
• Access to MMBL loan products directly from the login screen
• Utility bill payments and mobile top-up services
• Favorites management for frequently used services
• Requesting financial instruments and cheque management functions
• Debit card control features, including PIN reset, temporary blocking, unblocking, and permanent blocking
• Complaint registration and password management options

The redesigned UI enhances user navigation, allowing customers to manage their finances efficiently through features such as money transfers, bill payments, loan management, e-statements, and card controls—all accessible with minimal effort. The app also integrates over a hundred biller options across utility providers, telecom companies, government entities—including the Securities and Exchange Commission of Pakistan (SECP)—airlines, ISPs, educational institutions, among others.

The platform ensures continuous customer support via instant WhatsApp chat, email, and contact numbers available directly from the homepage. This commitment aims to facilitate swift assistance whenever needed.

The DOST app embodies MMBL’s vision of an all-encompassing digital banking solution—empowering users to perform essential banking tasks seamlessly from anywhere. Additionally, similar functionalities are accessible through web-based Internet banking at dost.mobilinkbank.com. For further information on products and services or an even more effortless banking experience, users can visit www.mobilinkbank.com or connect via social media platforms listed above.